Handhelds

Palm OS • Pocket PC

FAQ

  1. Can I email my captures from my Palm handheld using PocketBilling?

  2. Customizing Charge Lists - Palm

  3. Customizing Charge Lists - Pocket PC

  4. How can I view patients in ALL Hospitals?

  5. How do I install Diagnosis (ICD-9) and procedure (CPT) plug-ins on a Pocket PC handheld?

  6. I have recently purchased the Motorola Q SmartPhone. I cannot load the PocketPC Office Suite. Is there a Windows Mobile 5.0 version in development? If so, when will it become available?

  7. I just downloaded the 30-day trial version of PocketBilling but it states that I need an unlock code. What is the unlock code?

  8. Is my handheld device compatible with PocketBilling 3?

  9. The desktop is not synchronizing with the handheld. I have entered information on my Palm or Pocket PC and it doesn’t appear on the desktop or vice versa.

  10. What causes the error, “Linked Database is not present,” on Palm devices?

  11. When attempting to install the HanDBase Conduit for PocketPC, I receive the following error: Activesynch is not set up to synchronize files. You will not be able to install any HanDBase files. How do I correct this?

User Guides

Knowledge Base

  1. How do I do a multi-column sort of patients?

  2. How do I hide/unhide columns from view with PocketBilling Desktop?

  3. How is data saved in PocketBilling? Will overwriting data remove deleted items?

  4. I have an HP Jornada (or other similar handheld) which requires applications to be compatible with SH3 devices, but it seems that PocketBilling is built for ARM devices. Can I receive an installer for my SH3 handheld?

  5. I switched from a Palm Handheld device to a Pocket PC handheld device (or vice-versa). How do I install PocketBilling on the new device?

  6. I’ve tried reinstalling PocketBilling Office Suite for Pocket PC, however, synchronization between the Handheld and Desktop is not working correctly.

  7. In the main screen it shows all the patients that I have entered into the software instead of just showing the ones that should be on that list or view. How do I set it up so that it will show patient list by site or discharged group?

  8. Is my Apple Macintosh computer compatible with PocketBilling 3?

  9. Is there a way I can delete a charge code that I never use or is outdated?

  10. My Palm T5 / Treo 650 is experiencing memory issues when using PocketBilling. What is the cause/solution?