Desktop

Apple

FAQ

  1. How can I view patients in ALL Hospitals?

  2. I used my free trial of PocketBilling Desktop up through expiration and after purchasing a full version of PocketBilling, my full version program is still showing that it has expired as if it were only the trial version. How can the full version be “unlocked”?

  3. Is PocketBilling 3.X compatible with Windows Vista?

  4. The desktop is not synchronizing with the handheld. I have entered information on my Palm or Pocket PC and it doesn’t appear on the desktop or vice versa.

  5. When I print/export data from PocketBilling Desktop, numerical values appear as the patient name instead of the patient’s name. How can I fix this to show patient name on export?

User Guides

Knowledge Base

  1. How do I do a multi-column sort of patients?

  2. How do I hide/unhide columns from view with PocketBilling Desktop?

  3. How is data saved in PocketBilling? Will overwriting data remove deleted items?

  4. I downloaded the trial version of PocketBilling to my Apple Computer (iMac, eMac, PowerMac, PowerBook, iBook, Mac Mini). The file I downloaded is a zip file and it will not install.

  5. I updated my copy of PocketBilling to the newest version. How can I transfer my old patient data to the new databases?

  6. I’ve tried reinstalling PocketBilling Office Suite for Pocket PC, however, synchronization between the Handheld and Desktop is not working correctly.

  7. In the main screen it shows all the patients that I have entered into the software instead of just showing the ones that should be on that list or view. How do I set it up so that it will show patient list by site or discharged group?

  8. Is my Apple Macintosh computer compatible with PocketBilling 3?

  9. Is there a way I can delete a charge code that I never use or is outdated?