PocketBilling 4.0

Customizing • Downloading/Purchasing • Errors • FAQ • User Guides • Using

FAQ

  1. I am encountering problems syncing PocketBilling when using Windows Vista, what is wrong?

  2. I am having trouble installing PocketBilling 4.0, what am I doing wrong?

  3. I installed PocketBilling and now my Palm crashes. What should I do?

  4. Is my Apple Macintosh computer compatible with PocketBilling 4.0?

  5. Is my handheld device compatible with PocketBilling 4.0?

  6. What causes the error, “Linked Database is not present,” on Palm devices?

  7. What CPT and ICD-9 plug-ins are available for PocketBilling?

User Guides

Knowledge Base

  1. Can I email or report on just one day’s worth of charges? Whenever I try, I get all of the data on all of my patients!

  2. How can I delete/remove a single record (charge, patient, rounding patient)?

  3. How can I easily select a date of birth without scrolling through each month?

  4. How can I edit pop-up fields and other databases?

  5. How do I download the iPhone/iTouch manual?

  6. How do I install PocketBilling 4.0 to an external memory (SD, CF) card? I receive an error stating that PocketBilling cannot locate database(s).

  7. How Do Install my Downloaded ICD-9 or CPT Code Plug-ins into PocketBilling?

  8. I wish to include my patients’ DOB in my reporting output. Why can I not do this?

  9. PocketBilling iPhone/iTouch Documentation

  10. The Desktop software gives me the error “PocketBilling databases not found…” what is causing this? What can I do?

  11. When I navigate to the Visits DB, I do not see any patient names, only MR#s. How do I use this information? How can I look for visits for a particular patient?

  12. When I print/export data from PocketBilling Desktop, other numerical values or strings appear as the patient MR# instead of the patient’s actual MR#. How do I fix this to show the correct value on export?

  13. When I try and change filters from the filter button, it doesnt change the fields I see in my reports. I am having trouble printing out reports on only the records I desire, like just my discharged patients. How do I properly print out reports?